Furrion Tankless Water Heater Troubleshooting Guide

The most common issue with a tankless water heater is that it may take a minute or two for the water to heat up before it comes out of the tap. To troubleshoot the Furrion Tankless Water Heater, you can disconnect the propane line, test it with propane, and inspect for leaks.

If the water heater does not light up, you can check for gas supply issues, ignition system faults, or blocked burners. It’s recommended to contact a professional technician for further assistance to diagnose and fix the problem.

Common Issues With Tankless Water Heaters

When it comes to tankless water heaters, there are a few common issues that you may encounter. These issues may include hot water taking longer to reach the tap, a lack of hot water altogether, or a malfunctioning ignition system. In this post, we will focus on troubleshooting these problems with Furrion tankless water heaters.

Hot Water Takes Longer to Reach the Tap

If you find that your Furrion tankless water heater is taking longer than expected to provide hot water, it may be due to the lack of a buffer tank or a recirculation pump. Without these features, it can take a minute or two for the water to heat up before it comes out of the tap. However, if you have a buffer tank or a recirculation pump and still experience slow hot water, there may be an issue with your unit.

To troubleshoot this problem, try adjusting the temperature setting on your water heater or contacting a professional technician to inspect your unit for any malfunctions.

No Hot Water at All

If your Furrion tankless water heater is not producing any hot water at all, there may be a variety of causes. These include a malfunctioning ignition system, gas supply issues, or blocked burners. To address these issues, check the gas connections for any leaks or obstructions, troubleshoot the igniter system, or contact a professional technician for assistance.

It’s important to note that some Furrion tankless water heaters have a reset button that can be used to troubleshoot any malfunctions. Consult your user manual to locate the reset button and try using it to solve the problem before contacting a professional technician.

In conclusion, by troubleshooting these common issues with your Furrion tankless water heater, you can enjoy a consistent and reliable supply of hot water at all times. Remember to always consult your user manual or contact a professional technician if you are unsure how to proceed with troubleshooting any malfunctions.

Furrion Tankless Water Heater Troubleshooting Ignition System

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The most common issue with Furrion tankless water heaters is a delay in hot water flow. This can be due to lack of a buffer tank or recirculation pump. To troubleshoot, check for gas leaks or obstructions, inspect the ignition system, or seek assistance from a professional technician for further diagnosis.

Check For Gas Leaks Or Obstructions

A gas leak or obstruction in your Furrion tankless water heater can cause the ignition system to malfunction. It can prevent propane or natural gas from reaching the burners, causing your heater to produce no hot water. To fix this issue, you need to check the gas connections for leaks or blockages. Inspect the gas line, regulator, and valve to ensure they are all properly connected and not damaged. If the problem persists, you may need to call a professional technician for assistance.

Seek Professional Technician Assistance

When you cannot troubleshoot the ignition system yourself or if you’re not confident in your abilities to handle gas and electrical systems, it’s helpful to turn to a professional technician. Many HVAC companies or plumbing services in Austin, Texas, offer maintenance and repair services for Furrion tankless water heaters. These professionals have the expertise and experience to diagnose and fix problems with the ignition system and other components of your water heater. They can also perform regular maintenance to prevent future problems.

Resetting The Tankless Water Heater

If you’re experiencing issues with your Furrion tankless water heater, resetting it may help. Locate the reset button on your unit and follow the manufacturer’s instructions for resetting it. Make sure to also troubleshoot other common issues, such as gas supply or ignition problems, and consult a professional technician if needed.

Locating the Reset Button

Firstly, let’s locate the reset button on the Furrion Tankless Water Heater. The location of the reset button will vary depending on the model of your device, so make sure to check the user manual for specific instructions. However, in most cases, you can find the reset button by opening the front cover panel of the device.

Steps to Reset the Heater

Follow these simple steps to reset your Furrion Tankless Water Heater:

  • Turn off the power supply to the device. For electric models, switch off the main breaker, and for gas models, turn off the gas supply.
  • Locate the reset button – typically found behind the front panel cover.
  • Press and hold the reset button for at least five seconds.
  • Release the button and turn on the power supply.
  • Wait for a few minutes for the device to restart, and check if the problems have been resolved.

By performing these steps, you’ll reset the device and restart its functions, hopefully solving the issues you faced previously. However, if you’re unable to solve the problem with these steps, you may need to consult a technician, and it’s essential to have a professional diagnose and fix the issue.

In conclusion, resetting your Furrion Tankless Water Heater can often resolve common issues with the device. By following the above steps, you can troubleshoot the device, and if you’re unable to fix the issue by yourself, you can contact a professional technician for further assistance.

Furrion Tankless Water Heater Issues And Solutions

Tankless water heaters are known for their convenience and energy efficiency, but they can also pose a few problems. If you have a Furrion tankless water heater installed in your home or RV, and you’re experiencing issues with it, you’re not alone. In this guide, we’ll go through some of the common Furrion tankless water heater issues and their solutions.

Furrion Water Heater Won’t Light

One of the most common issues with a Furrion tankless water heater is the pilot light not igniting or staying lit. This may happen due to a variety of reasons such as an insufficient gas supply, gas valve failure, a dirty pilot, or a problem with the thermocouple. Follow the steps below to troubleshoot a Furrion water heater that won’t light:

  • Check the gas supply valve. Ensure it’s fully open and functioning correctly.
  • Check the venting to ensure it’s open and not blocked.
  • Check the thermocouple and pilot light for dust, dirt, or other obstructions. Clean them if needed.
  • Make sure the water heater flame sensor is dust-free.
  • Contact a professional technician or Furrion customer support if none of the above seems to be the problem.

Troubleshooting the DSI Fault Circuit

If you’re experiencing a DSI Fault error code on your Furrion tankless water heater’s display screen, it may indicate a problem with the Direct Spark Ignition (DSI) Fault Circuit. Follow the steps below to troubleshoot the problem:

  • Turn off the gas supply valve and unplug the water heater from the power source.
  • Remove the front cover of the water heater.
  • Check all the wires for any loose connections or frayed wires.
  • Reconnect any loose wires or repair any frayed wires.
  • Turn on the gas supply valve and plug in the water heater.
  • Carry out a test to see if the error code has been resolved.

Ec Error Code – Troubleshooting

Another error code you may encounter on the display screen of your Furrion tankless water heater is the ‘Ec’ code. This may indicate an issue with the water filter or water flow sensor. Here are the steps to follow to troubleshoot the ‘Ec’ error code:

  • Check your water filter and clean it if dirty or clogged.
  • Check the water pressure and flow rate. An adequate water pressure reading falls between 20-80 PSI or pounds per square inch.
  • Check the water flow sensor for any dirt or debris that may be blocking the flow of water.
  • Confirm that the water heater’s inlet screen is free from debris.
  • Unclog the water flow path by flushing it with a descaling solution, or contact a professional technician if it’s too contaminated.

In conclusion, experiencing issues with your Furrion tankless water heater can be frustrating, but most problems can be resolved with some troubleshooting. This guide has provided some solutions to the most common issues with Furrion water heaters. If you’re not comfortable troubleshooting the problem yourself or it’s beyond your skill, don’t hesitate to contact a professional technician or Furrion customer support for assistance.

Working With Propane Lines

Troubleshooting a Furrion tankless water heater requires understanding common issues such as faulty ignition or gas supply obstacles. Reset buttons may be located on the machine, but consulting a professional technician is essential for proper diagnosis and repair.

Disconnecting Propane Line

Working with propane lines for Furrion tankless water heaters is a task that can seem daunting. However, it is essential to disconnect the propane line if you want to perform troubleshooting safely. First, ensure that the gas is turned off at the propane tank and the water heater. Then, disconnect the propane line from the tankless water heater by unscrewing the connectors.

Testing With Propane

Once you have disconnected the propane line, you can proceed to test the Furrion tankless water heater with propane. To test with propane, you need a length of propane hose and a propane tank. Attach one end of the hose to the propane tank and the other end to the inlet of the water heater. Ensure that the fittings are tight, then turn on the propane tank and open the water tap to start the heater.

Reconnecting The Propane Line

After testing the Furrion tankless water heater with propane, you can proceed to reconnect the propane line. Start by turning off the propane tank and the water heater. Then, attach the propane line to the inlet of the hot water heater by tightening the connectors. Check that the fittings are snugly in place but avoid overtightening, as this may damage the connectors.

Leak Inspection

Before turning on the propane tank and the water heater, it is crucial to inspect the propane line for leaks. Spray a soap and water solution on the propane connectors and around the hose. Turn on the propane tank to increase the pressure and check for bubbles. If you notice any bubbles forming, it indicates a propane leak. Tighten the connectors or replace the hose to fix the leak before using the water heater.

In conclusion, the Furrion tankless water heater can efficiently provide hot water when installed and maintained correctly. However, if you encounter any problems, it is essential to troubleshoot them as instructed. Working with propane lines requires caution, and it is best to follow the correct disconnecting, testing, and reconnecting steps to prevent accidents and damage to the propane line.

Contacting Furrion For Technical Assistance

If you are experiencing issues with your Furrion Tankless Water Heater, it’s best to troubleshoot the problem before contacting technical assistance. Basic troubleshooting includes checking the gas supply, ignition system, and blocked burners. If the issue persists, contact Furrion for further assistance.

When experiencing issues with your Furrion tankless water heater, the best approach is to seek technical assistance from the manufacturer. Contacting Furrion directly enables you to obtain professional help and advice to pinpoint and resolve issues that may be beyond your knowledge. Here are some essential steps to follow when contacting Furrion for technical assistance.

Steps To Follow When Contacting Furrion

  • Start by collecting all the essential details about your Furrion tankless water heater, including the make, model number, and purchase date. Having this information readily available makes it easier for the Furrion technical team to diagnose and resolve any issues promptly.
  • Visit the Furrion website and navigate to the support section. Here you will find helpful resources such as frequently asked questions, troubleshooting guides, and user manuals.
  • If you cannot find the help you need online, you can contact Furrion’s customer support team through phone or email. Their phone number and email address are readily available on the website.
  • When speaking to a Furrion representative, be sure to describe the issue you are experiencing with your tankless water heater in as much detail as possible. Providing accurate information will help the technical team identify the problem quickly and make informed recommendations or solutions.
  • Follow any further instructions given by the Furrion technical team to resolve the issue. They may suggest some tests or ask for additional details to make a thorough diagnosis.
  • Once the issue is resolved, you can provide feedback on the support service received. This information helps Furrion improve its customer service and technical support to serve you better in the future.

When troubleshooting your Furrion tankless water heater, it’s crucial to follow the manufacturer’s instructions and seek expert assistance if necessary. Furrion provides excellent technical support for its products, so don’t hesitate to contact them for guidance. By following these simple steps, you can get your tankless water heater up and running in no time.

Professional Tankless Water Heater Troubleshooting

Tankless water heaters are an excellent way to provide hot water without the need for a bulky tank. While they are typically more efficient and longer-lasting than traditional water heaters, they can still experience issues. Some problems with tankless water heaters can be fixed with basic troubleshooting, while others require the assistance of a professional technician.

When to Seek Professional Assistance


Here are some scenarios where you should seek the assistance of a professional technician instead of attempting to fix the problem yourself:

If your tankless water heater is leaking.

Leaking is not only dangerous but can also cause significant damage to your home if left unchecked. A professional technician will be able to diagnose the cause of the leak and repair it to prevent any further damage.

If you notice a decrease in water pressure.

If you notice a decrease in water pressure, it may be due to a problem with the water flow sensor or the heat exchanger. A professional technician can assess the situation and determine the cause of the issue.

If you are experiencing insufficient hot water.

If you are not getting enough hot water, it may be due to the burner or the gas supply. A professional technician can troubleshoot the problem and fix it promptly.

Choosing the Right Technician


Choosing the right technician to fix your tankless water heater can be challenging. When selecting a technician, look for someone with experience and training in tankless water heater repairs. Make sure the technician has all the tools necessary to do the job correctly.


If you’re experiencing issues with your tankless water heater, it’s best to consult with a professional technician to diagnose and repair the problem. Seek the services of experienced and qualified professionals to ensure your water heater is working correctly and safely.

Preventive Maintenance

If you own a Furrion tankless water heater, it is essential to maintain it regularly to ensure it performs efficiently. Performing preventive maintenance on your tankless water heater can save you from costly repairs or replacements. Here are some preventive maintenance tips to keep your Furrion tankless water heater in top shape:

Cleaning The Burner Regularly

Over time, the burner in your Furrion tankless water heater can accumulate debris and dust, leading to reduced efficiency and performance issues. It is essential to clean the burner regularly to ensure it functions optimally.

  • Turn off the gas supply to the water heater.
  • Disconnect the power source.
  • Remove the access panel.
  • Using a soft-bristled brush, clean the burner gently to remove any debris or dust.
  • Replace the access panel and reconnect the power source and gas supply.

Flushing The Water Heater Annually

Regular flushing of your Furrion tankless water heater is essential to prevent mineral buildup and corrosion, which can reduce the heater’s efficiency and lifespan. Flushing the water heater annually is recommended.

  • Turn off the gas supply and disconnect the water and power supply.
  • Attach a garden hose to the service port located at the bottom of the heater.
  • Place the other end of the hose to a drain or bucket.
  • Open the service port valve and allow the water to drain from the heater.
  • Repeat the process several times until the water running out of the hose is clear.
  • Close the service port valve, disconnect the hose, and reconnect the water and power supply.
  • Turn on the gas supply and power to the heater.

Performing preventive maintenance on your Furrion tankless water heater can help avoid common problems and extend its lifespan, ensuring hot water is readily available in your home. Remember, if you experience any issues or problems beyond your capabilities, it is best to consult a professional technician for assistance.

Frequently Asked Questions

What Is The Most Common Issue With Tankless Water Heaters?

The common issue with tankless water heaters is slow hot water output. Without buffer tanks or recirculation pumps, it may take a minute or two for the water to heat up. Other issues may include faulty ignition, gas supply issues, or a dirty burner, among others.

Contact a technician for professional help.

Why Is My Rv Tankless Water Heater Not Getting Hot?

If your RV tankless water heater is not getting hot, there might be a faulty ignition system, blocked burners, or gas supply issues. Check for gas leaks or obstructions, troubleshoot the igniter system, or contact a professional technician for further assistance.

If it doesn’t have a buffer tank or recirculation pump, it might take a minute or two for the water to heat up.

Where Is The Reset Button On A Tankless Water Heater?

The reset button on a tankless water heater varies by model and brand. Generally, it can be found near the computer board or on the front panel. Consult the user manual or contact a professional technician for assistance in locating the reset button.

Why Is My Tankless Electric Water Heater Not Heating?

A tankless electric water heater may not be heating due to a faulty igniter, gas supply issues, or a dirty burner. It’s best to consult a professional technician for help. Tankless water heaters may take a minute or two to heat up before hot water comes out of the tap due to the lack of a buffer tank or recirculation pump.

Troubleshooting the system may involve checking gas connections for leaks, clearing obstructions, or troubleshooting the igniter system.

Conclusion

Troubleshooting your Furrion tankless water heater can be a daunting task, but with patience and attention to detail, you can identify and fix common water heater problems. Remember to check for gas supply issues, blocked burners, and faulty ignition systems, and consult with professional technicians when necessary.

By following these steps, you can ensure your Furrion tankless water heater provides hot water on demand and functions optimally for years to come.

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