To troubleshoot the Wanderguard system, check the bracelet’s metal band, the sensors that monitor doors, and the technology platform sending safety alerts in real-time. WanderGuard relies on three components to prevent wandering resident and patient accidents.
Accutech Security and Securitas Healthcare offer Wander Management Solutions with disposable BLE wearable tags. A monitoring device such as the Wanderguard® bracelet may be used when a patient or resident wanders. The door lock/mag lock in the Wanderguard system is overridden by the fire panel in case of an emergency.
Wanderguard BLUE Wander Management is an affordable, scalable solution that grows with the facility. Check the sides of a bracelet if the system is not responding, as the upper band metal might be flipped over.
Understanding Wanderguard System
Contents
WanderGuard is an advanced wander management system that helps caregivers monitor patients or residents who are at risk of wandering. The technology relies on three components, including bracelets that residents wear, sensors that monitor doors, and a technology platform that sends safety alerts in real-time.
Components of the System
The WanderGuard system consists of several key components, including:
- Bracelets: The system relies on bracelets that residents wear to monitor their movements. The bracelets incorporate advanced wireless technology that communicates with the sensors placed in various locations.
- Sensors: The sensors are strategically placed in critical areas such as doors to detect when residents attempt to leave a designated safe area. These sensors send signals to the technology platform, which relays safety alerts to caregivers in real-time.
- Technology Platform: The technology platform is responsible for sending safety alerts to caregivers in real-time. It also provides a centralized point of control for the entire system, allowing caregivers to monitor resident movements and activities.
Importance of the System
WanderGuard is an essential system for caregivers who work with patients or residents who are at risk of wandering. The system helps ensure the safety of residents and patients by providing real-time alerts and notifications to caregivers. By using the WanderGuard system, caregivers can focus on their work knowing that they will be notified if a resident attempts to leave a safe area.
Overall, the WanderGuard system is a critical tool for caregivers seeking to manage the movement of residents or patients who are at risk of wandering. By using advanced wireless technology and sophisticated sensors, WanderGuard provides 24/7 monitoring and alerts, allowing caregivers to focus on providing the best possible care to residents.
Common Wanderguard System Problems
Wanderguard is a reliable system that keeps residents and patients safe from wandering. However, from time to time, it may experience glitches that interfere with its proper functioning. Knowing common Wanderguard system problems and how to remedy them will save you time and money.
Bracelet Malfunction
Patients and residents wear bracelets that pair with Wanderguard sensors to detect their location and movements. If the bracelet malfunctions, the system may fail to send alarms, putting residents at risk. In such cases, the first step is to replace the battery. However, if that does not work, you may need to replace the bracelet.
Door Sensor Issues
The sensors in Wanderguard are designed to detect when a resident is approaching a monitored door. Issues with door sensors may lead to false alarms or failure to detect movements, creating a dangerous situation for residents. Check if the sensor is adequately placed near the door, and the battery status is stable. If troubles persist, consider replacing the sensor.
Keypad Problems
Indoor keypads are useful for controlling doors and providing staff with access to secure areas. However, it may malfunction and deny access or fail to send alarms. Troubleshoot by checking the keypad’s wiring connections and power source. If the problem persists, consider calling Wanderguard experts to avoid further damages.
In conclusion, Wanderguard system problems such as those mentioned can compromise the safety of residents. Monitoring and testing the sensors, bracelets, and keypads regularly help identify potential issues and improve the system’s performance. If you encounter challenges connecting, installing, or troubleshooting Wanderguard, don’t hesitate to contact their customer support or consult with an expert to save yourself significant losses.
Expert Tips For Wanderguard System Troubleshooting
Wanderguard is a wander management system used to monitor residents or patients who may try to leave a safe environment. While the system is reliable, it may experience glitches or stop working, compromising the safety of residents. To optimize the performance of the WanderGuard system, it’s essential to follow these expert tips for troubleshooting.
Check the Bracelet
One of the common problems with the WanderGuard system is the bracelet connection. Residents may remove the bracelet or damage it, causing the system to stop working. Check if the bracelet is correctly attached to the resident’s wrist and if the bracelet is damaged, replace it with a new one.
Inspect the Door Sensor
Another common issue with the WanderGuard system is the door sensor. Sometimes the door sensor may become disconnected or damaged, affecting the flow of the system. Inspect the door sensor, ensuring it’s securely attached to the door frame, free from any damage, and well-positioned.
Reset the Keypad
Sometimes, the WanderGuard system may not function correctly due to a technical fault. Resetting the keypad can help solve the issue. To reset the keypad, unplug it from the socket and wait for 30 seconds before plugging it back in. Check if the system is functioning correctly again.
Check System Wiring
Wiring is a vital component of the WanderGuard system. It’s essential to check the wiring regularly for any damage, loose connections or corroded wires. Ensure that all wiring is correctly connected, and the conductors are secure. Any issues with the wiring may cause the system to stop working.
How to Override the System
Incase of an emergency, it’s vital to have a way to override the system. To override the WanderGuard system, use the fire panel in the building. The fire panel will open the door lock, ensuring safety for all residents. Ensure that all staff has been trained on how to use the fire panel in emergencies.
Conclusion
Troubleshooting the Wanderguard system may require technical expertise. Regular inspection and maintenance of the WanderGuard system can prevent significant issues from occurring. Use these expert tips to keep the system running smoothly and ensure the safety of all the residents.
Taking Care Of Wanderguard System
Wanderguard system is an essential device in healthcare facilities that ensures safety for residents and patients against wandering. However, like any other electronic device, it requires maintenance and upgrading to function optimally. Here are some routine system maintenance steps, battery replacements, and system upgrades.
Regular Maintenance
To keep the Wanderguard system functioning optimally, regular maintenance is crucial. Regular maintenance helps prevent errors and unwanted alarms, ensuring patients’ safety and peace of mind. The maintenance process involves inspecting the sensors, bracelets, and batteries regularly and ensuring they are working optimally. Moreover, the sensors’ calibration should be checked and adjusted if necessary, and the system’s wiring should always be in good condition.
Replacing The Batteries
Like any electronic device, the Wanderguard system depends on batteries to function. The system batteries supply power to the bracelets worn by the residents and sensors installed on the doors. Facilitating battery replacements is a crucial step in Wanderguard troubleshooting. If the batteries are not replaced on time, the system may stop functioning or produce false alarms. To avoid this, ensure you replace the batteries regularly and check the system prompts when you need to replace them.
Upgrading The System
Technology is continually changing, and it’s essential to keep up-to-date with the latest innovations for optimal performance. Wanderguard system upgrading is an essential step to take care of the system. Upgrading the system improves the system’s functionality and helps add new features. You can consider upgrading your Wanderguard system by adding new sensors or changing the bracelets to ensure better security. However, ensure you hire a professional to upgrade the system correctly.
In conclusion, taking care of the Wanderguard system is essential to ensure safety and peace of mind for healthcare facilities and their residents. Ensure you perform regular maintenance, replace the batteries regularly, and upgrade the system to ensure optimal performance. By taking these steps, you ensure your Wanderguard system functions optimally for years to come.
Frequently Asked Questions
How Does Wanderguard Work?
A WanderGuard system consists of bracelets worn by residents, sensors monitoring doors, and a technology platform that sends real-time safety alerts to caregivers. If a resident with a bracelet approaches a monitored door, the system alerts the caregivers. WanderGuard BLUE is a reliable and affordable management solution that grows with the user, and the system can be managed wirelessly, and updates can be easily downloaded.
Who Makes Wanderguard?
WanderGuard is made by Securitas Healthcare.
How Do I Activate Wanderguard Blue?
To activate WanderGuard blue, you need to follow the instructions for activating the BLE wearable tags. The WanderGuard system relies on three components: bracelets that residents wear, sensors that monitor doors, and a technology platform that sends safety alerts in real-time.
When a resident with a bracelet approaches a monitored door, the system alerts caregivers. For more details, you can refer to the user manual or watch a tutorial on YouTube.
Why Does A Resident Require A Wanderguard?
When a resident is at risk of wandering, a WanderGuard bracelet can be used to alert caregivers when the resident approaches a monitored door. This helps ensure the resident’s safety and reduces the risk of wandering. The system relies on bracelets, sensors, and a technology platform to send real-time safety alerts.
Conclusion
Troubleshooting Wanderguard systems can be a challenging task, especially if you’re not familiar with the different components involved. However, by following the steps outlined in this post, you can perform basic troubleshooting to identify and fix common issues with your Wanderguard system.
Remember to conduct regular maintenance checks to ensure that your system functions correctly, and in case you encounter any serious problems, don’t hesitate to contact a professional. With the right troubleshooting techniques, you can keep your Wanderguard system operating at maximum efficiency, and ensure the safety and well-being of your residents or patients.